Aug 05 2009
I invited the City’s Office of Cable Communication and Comcast to the Energy and Technology Committee on August 5, 2009 to brief Council on the upcoming digital switch for Comcast expanded basic cable customers. Expanded basic cable customers are defined by a channel lineup of 30-70 in addition to the limited basic channel lineup. Some 50,000 households in Seattle with Comcast expanded basic cable will need to get a digital adapter (DTA). Similar to the federally mandated over-the-air digital television transition back on June 12, 2009, I want to see this switch go as smoothly as possible.
Bottom line: As the transition date approaches this fall, my office, along with the Office of Cable Communications, will work with Comcast to make sure all customer service representatives are providing the right information and assistance to its valuable customers. Continue Reading »
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